We are seeking a Store Manager to lead the daily operations of the automotive service center, ensuring all sales, service, and repair activities are performed efficiently, safely, and profitably. This role is responsible for leading and training store staff, maintaining optimal staffing levels, and fostering a culture of exceptional customer service. The Store Manager monitors sales performance, identifies opportunities for improvement, and implements strategies to achieve financial goals. The ideal candidate will have proven experience leading operations within a retail sales environment, high standards for customer satisfaction, and a strong work ethic to achieve results.
We have openings across the St. Louis Metro area, including the Metro East, Fairview Heights, Swansea, Shiloh, and Edwardsville.
Salary Range: $65,000 to $80,000, depending on experience
Benefits:
Medical/Dental/Vision
401K plus a match
EAP (no cost)
Basic Life and AD&D Insurance
Disability insurance
Special discounts on tires and automotive service
We pay for ASE certifications
ROLES AND RESPONSIBILITIES:
Direct Manager of Retail and Service teams, including hiring, discipline, performance, compensation, quality, decision making, and leadership
Lead and direct store staff in selling, servicing, and repairing vehicles to ensure efficiency and profitability
Full understanding and ability to lead a team to reach store performance KPIs, including gross profit, tire sales, and service dollar achievement
Train, coach, and mentor employees on proper repair and maintenance procedures and customer service standards
Schedule front and back shop employees to maintain appropriate staffing levels for all operating hours, including store opening and closing
Review sales and performance records, identify opportunities for improvement, and implement strategies to achieve financial objectives
Manage inventory, including requisitioning and accounting for equipment, replacement parts, and tires
Perform general housekeeping, facility upkeep, and miscellaneous assignments such as stacking tires or other operational tasks
Suggest and provide technical training to ensure constant skill improvement and enhancement for all service technician levels
Ensure all operations are conducted safely, efficiently, and in accordance with company policies and procedures
Lead a culture of safety, accountability, and operational excellence within the service and sales teams in partnership with the Store Manager
Ability to meet flexible schedule requirements that could include early mornings, evenings, and weekends to meet customer demands
Perform other position duties as directed by leadership
SUCCESS FACTORS:
A strong belief in safety—Being Safe 100% of the time is the expectation
Alignment with company mission, vision, and values
Strong work ethic with a commitment to results
Strong team player with the ability to adapt to diverse team members
Ability to perform in a fast-paced, high-volume environment
Excellent verbal and written communication skills
A high level of time management, accountability, and prioritization skills
Ability to be organized, problem solve, and be solution-oriented
Self-motivated, goal-oriented, and driven to accomplish department goals
Strong critical thinker with a high level of attention to detail
Highly customer-centric and master relationship builder
Proficient in Microsoft Office (Outlook, Teams, etc.)
Proficient in Point of Sales systems (VAST) strongly preferred
WORK ENVIRONMENT:
Frequent exposure to varying temperatures due to the nature of the work and shop conditions
Requires adherence to all safety procedures and proper use of personal protective equipment (PPE)
Extended periods of standing, sitting, and walking within a fast-paced retail sales environment
See attached for a complete list of physical demands required for this position
EXPERIENCE AND EDUCATION:
5+ years of experience in a retail sales management position required
2+ years of experience as an Assistant Store Manager in the automotive industry strongly considered
Valid Driver's License required
To be a team member of the Driven by Dobbs family, you must be dedicated to supporting the company's mission, vision, and values.
OUR MISSION: To be the leader in the automotive tire and service aftermarket industry in every market that we operate in, providing premier service to our guests.
Driven by Dobbs, our family of brands brings together Dobbs Tire and Auto Centers—founded in 1976 in South St. Louis, MO, as a family-owned complete auto care provider—and Conrad's Tire Express & Total Car Care, founded in 1969 in Cleveland, OH. Together, we have grown into a rapidly expanding, multi-market automotive service organization that will operate across eight states in 2026, with continued growth on the horizon. Across all locations, customers can expect a full selection of quality tire brands and comprehensive automotive services, ranging from routine maintenance to advanced diagnostics and engine repair.
Our investment in training, development, safety, and overall team well-being empowers our people to deliver exceptional service every day. Rooted in a culture that extends beyond the shop, we proudly support local organizations and charities in the communities where our teams live and work.
Driven by Dobbs is an equal opportunity employer. All candidates agree to complete a selection assessment and pre-employment screenings.
Job ID: ba5122c0-60f39edcc1ba9fc349dc3d7b91f25061
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Median Salary
Net Salary per month
$4,198
Cost of Living Index
73/100
73
Median Apartment Rent in City Center
(1-3 Bedroom)
$1,458
-
$1,854
$1,656
Safety Index
30/100
30
Utilities
Basic
(Electricity, heating, cooling, water, garbage for 915 sq ft apartment)
$125
-
$400
$229
High-Speed Internet
$60
-
$120
$74
Transportation
Gasoline
(1 gallon)
$2.95
Taxi Ride
(1 mile)
$2.49
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