Description

As the Paralegal Manager, you'll lead a talented team of paralegals and legal assistants who help attorneys resolve complex tax issues for clients. This isn't just a management position — it's a role for someone who thrives on building people, improving systems, and delivering measurable results. You'll collaborate closely with attorneys and firm leadership to strengthen systems, track performance, and ensure clients receive exceptional service. If you're motivated by efficiency, leadership, and continuous improvement, this is your opportunity to make a lasting impact at one of the fastest-growing tax law firms in the U.S.

Responsibilities:

• Lead and mentor paralegals and legal assistants to maintain quality, accuracy, and accountability.
• Oversee daily workflows, file management, and case deadlines to keep matters on track and clients informed.
• Monitor and report on team KPIs, including billable hours, pipeline accuracy, and overdue tasks, and implement action plans for improvement.
• Partner with attorneys and leadership to strengthen procedures, improve turnaround times, and elevate client satisfaction.
• Manage time-off and work-from-home requests to ensure smooth coverage and continuous case progress.
• Oversee training, onboarding, and ongoing development for paralegal and assistant staff. Review, refine, and enforce firm procedures for documentation, billing, and case organization. Assist attorneys as needed with client work to stay connected to case processes and client needs. Qualifications

Qualifications:

• Associate degree required; Paralegal Certificate preferred.
• 5+ years of paralegal experience, including at least 2 years in a supervisory or management role.
• Proven ability to lead, coach, and develop a team in a fast-paced legal environment.
• Strong organizational, decision-making, and communication skills.
• Proficiency with Microsoft Word, Excel, Adobe Acrobat, and Clio (or similar case management software).
• Proven record of meeting billable hour requirements and managing competing deadlines.
• A proactive, problem-solving mindset with a commitment to excellence.

Compensation & Benefits:

• Competitive salary: $95,000–$105,000 base + up to 10% annual performance Incentive Comprehensive health, dental, and vision insurance
• 401(k) with employer match and profit-sharing
• Paid parking or MARTA fare
• Generous paid time off and ongoing leadership development opportunities